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Help Center

Answers to common questions about getting started with Koru and making the most of your career journal.

Last updated: May 11, 2026

Getting started

  • Create your account and start with a recent work moment.
  • Use quick capture for small wins, feedback, projects, and decisions while details are fresh.
  • Return before interviews, reviews, or applications to turn the record into proof.

Frequently asked questions

  • How does Koru help me understand my professional worth? It turns work moments into structured evidence and patterns you can reuse.
  • Is my data private? Yes. Your journal is private, encrypted, and never sold.
  • How often should I use Koru? A few minutes a week is enough to build useful career memory.
  • Can I export my data? Yes. The app is built around data portability and ownership.
  • How does Koru use AI? AI helps structure your own inputs into summaries, career patterns, STAR stories, application drafts, and company briefs. Review outputs before using them.
  • What makes Koru different? It is career-specific: entries become STAR stories, CV material, interview prep, and evidence for reviews.

AI and data transparency

For a plain-language overview of where AI appears in Koru, what it does, and what remains under your control, read the AI transparency page.

Need support?

For account, billing, product, or technical questions, email support and include the email address tied to your account.