FAQ

Frequently Asked Questions

Everything you need to know before you start. 22 answers across setup, features, privacy, and billing.

Getting Started

01How long until I see value?+

Two minutes for your first note: you'll see a STAR story, strength insight, and timeline tile right away. The interesting patterns emerge after a few weeks. Koru needs some mass before it can connect the dots.

02I'm not looking for a job right now. Why would I start?+

That's actually the best time. Build the habit when things are calm. By the time you need to move, your proof is ready, so you're not scrambling to piece it together.

03How is this different from just keeping notes?+

Notes sit in folders. Koru extracts patterns, builds STAR stories, and makes everything searchable. When you need "that time I handled a difficult stakeholder," you find it in seconds.

04Do I need existing journal entries?+

You can start by uploading your current CV, and Koru will extract your history. For the best results, add journal entries over time.

Features

01How is this different from a note-taking app?+

Regular note apps just store text. Koru understands your career context: it extracts skills, achievements, and patterns automatically, then structures them for interviews and reviews.

02How much time does it take?+

Most entries take 2 minutes or less. The habit is designed to be sustainable: quick captures after meaningful moments, not lengthy essays.

03What is a STAR story?+

STAR stands for Situation, Task, Action, Result—the format hiring managers expect for behavioral interview questions. Koru structures your experiences in this format automatically.

04How do company briefs work?+

Enter a company name and Koru compiles key information from public sources: mission, recent news, culture signals, and suggested questions to ask.

05Can I customize the stories?+

Yes. Koru provides the structure and pulls in your details, but you can edit everything before using it.

06Can I edit the generated CV?+

Absolutely. Koru provides the foundation; you have full control over the final result.

07What formats are supported?+

You can export as DOCX with professional formatting or copy the content to paste into your preferred template.

Privacy & Security

01Will anyone see my journal?+

No. Your journal stays yours. Company briefs are built from public information only, and application materials stay private unless you choose to share them.

02Is my data used to train AI?+

No. Your journal is used only to generate your own outputs. We don't sell, share, or train models on your data. The AI Transparency page explains where AI appears in the product.

03Can I export or delete my data?+

Yes. One click to download everything, one click to erase it all.

04Is my data secure?+

Yes. Your journal is encrypted, stored in Europe, and never used to train AI models. Koru's AI Transparency page explains the AI-supported features, and you can export or delete everything anytime.

Pricing & Billing

01What is an Application Pack?+

A tailored CV, cover letter, fit snapshot, interview Q&A, and a 90-second company brief for a specific role.

02What if I need more Application Packs?+

The default 5/month handles most job-seekers. Heavy users can top up at €3 per extra pack. No subscription bump.

03What if I haven't journaled much yet?+

Start with your CV. Koru extracts your history and builds initial stories. Add journal entries over time to make them richer.

Technical

01How is this different from a resume builder?+

Koru keeps a living memory of your work and creates proofs on demand, instead of asking you to start from a blank document every time.

02What isn't Koru good at?+

Generic motivation. If you want someone to tell you to 'be more proactive,' we're not that. Koru remembers your work and pulls out proof when you need it. Not cheerleading.

03Do I need to journal first?+

You can start with your CV and get immediate value. The more you journal, the richer your story bank becomes.

04How is this different from other AI CV tools?+

Other tools generate content from prompts. Koru generates from your actual documented work, so the content is uniquely yours.